Customer service

Do you need help with your purchase or do you have questions about our products? Do not hesitate to contact our helpful customer support.

Frequently Asked Questions

Get quick answers to all the most common questions by going to the customer service portal.

Go to the customer service portal

Returns

We always offer free returns and a 30-day open purchase so you can feel safe with your purchase.

How to make a return

Customer service

Email us: support@refurbly.se
Phone: 010-195 68 17
Repair: 019-12 90 20

Read more
Glad personal bakom disken i Refurbly Store tar emot en kund

Customer Support

E-mail: support@refurbly.se
Phone: 019-12 90 20

Get a reply within 24h or faster on weekdays,
with phone support between 09-15.

Helpful guides

How to transfer data from one iPhone to another

Show guide

Move BankID to your new phone or tablet

Show guide

4 tips to save a water-damaged iPhone

Show guide
Glad man öppnar Refurbly-låda och tittar på sin renoverade mobil

Reviews

What are people saying about Refurbly?

There's a lot of talk about Refurbly right now, but what are people actually saying? Read what our customers say and what is written in the media.

Show reviews

Physical store

Do you need to repair your mobile phone?

Refurbly has opened its first store in Örebro City, formerly Mobilverkstan. Repair your mobile phone at the drop-in, buy a used mobile phone and more in our store.

A warm welcome to us at Drottninggatan 40 in Örebro!

See opening hours and more