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Turn off Find My iPhone.
We can’t inspect the device unless this is disabled.
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Reset your device.
Don’t forget to back up your data before the reset.
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Remove the SIM-card from the device.
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Fill out the form on the back and place it inside the return package.
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Pack the device and make sure it is well protected during transport.
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Request a return label by contacting Refurbly customer support
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Drop off the package at the nearest service point
30-Day Return Policy 🛡️
You may return your device within 30 days of receiving it. Devices that are liquid-damaged, dropped, bent, or have cracked glass cannot be returned or serviced.
All our mobile phones and tablets are covered by a 2-year warranty. When you subscribe to a device, warranty coverage is included for the full duration of your rental.
