Refurbly asked – customers answered. With a rating of 4.8 out of 5 and comments like “a breath of fresh air in a tired market” and “phenomenal service,” everything points in one clear direction: Refurbly Flex makes a difference in everyday life – for your wallet, the planet, and parental peace of mind.
“I don't have to worry about damaging or losing an expensive phone!”
Almost exactly half (49.6%) of respondents in the survey stated that they signed up for Flex for their child. Many explained that the security of included insurance, the ability to upgrade the phone every year, and the fixed monthly price made the choice easy.
“Now you don't have to be anxious when the kids have an expensive phone, because the insurance covers everything,” writes one satisfied parent.

Sustainability, security, and flexibility – all in one
Among the main reasons customers chose Refurbly Flex instead of buying a new phone, three factors topped the list – all sharing first place:
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Included insurance ☔️
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Environmentally friendly, circular service 🌍
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Option to upgrade the phone annually 📱
Many customers mention that they have long been looking for a more responsible way to own a mobile phone. One writes:
“I am not a typical consumer. For me, sustainability is a basic requirement, not a bonus. Refurbly is one of the few companies that truly lives up to its values.”

Simplicity and service that stands out
Customers also give high marks for how smoothly the service operates – from ordering and delivery to handling issues:
“When the microphone on one of the phones started acting up, Refurbly immediately sent out a replacement phone. Such service is rare today.”
And for many, this is exactly what defines Refurbly Flex: a modern service that combines technology, care, and transparency – without feeling complicated.
📈 Interesting facts from the survey
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4.8/5 average rating
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49.6% rent the phone for their child
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51.8% choose the service for its environmental profile, insurance, and upgrade option
- 32.8% found the service when they were looking to buy a phone
Want to know more about Refurbly Flex or try the service yourself?








